How do we maintain your system?
From our inception in 1988, Oxford Gates and Automation has invested considerable time, effort and money in creating, building and stocking a specialist service department that is second-to-none. We now have a team of full time qualified service engineers equipped with the very best tools for their trade and mobile workshops, sourcing from one of the largest stock holdings in the U.K.
Each system requires its own level of maintenance depending on usage and environmental conditions. Standard or full service agreements are offered on every installation that meets our system report benchmark criteria, giving peace of mind, security and priority of response accordingly.
A third level of maintenance agreement is offered, providing one or more built in service calls, along with a priority response call outs and system reporting. This agreement is always available to systems which do not meet our standard of installation.
System reports are carried out on all installations visited by us for the first time, together with any periodical database update on all other systems. (Please refer to our System Report Analysis for further information).
In addition to our System Report Analysis, before calling us out you can compile safety data on your system by downloading and completing one of our comprehensive Safety Review Documents prior to completing an online version of the document and submitting it to us for evaluation.
Alternatively to find out more information on safety related matters, visit the Health and Safety page in our Buyer’s Guide section.
We are committed to quality and reliability in all areas of our business and we believe that an efficient working system is the best symbol of success our industry has to offer.